We offer a 14-day return policy, meaning you have 14 days from receiving your item to request a return. This excludes personalised items, such as products with custom names, dates, or embroidery.
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as received, with all tags attached. A receipt or proof of purchase is required.
To begin a return, please contact us at
boutique@oohbabybaby.co.uk. If approved, we’ll provide the return address and instructions. Items sent back without prior approval cannot be accepted.
For any questions, reach out to us at
boutique@oohbabybaby.co.uk.
